In 1994, I established Absolute Electrical Service with one goal in mind: Set the standard for quality service! The first day I opened, I hired an answering service so people wouldn’t get an answering machine. I based my prices not on “what I could get”, or “the going rate”, but at a value that the customer thought was fair for both of us.
I also enacted a policy of never taking a customer’s money until they were completely satisfied. This creates a situation where my customers completely trust the work being performed, as they have nothing to lose. They ARE the boss, and I love working for them.
Service— that’s what it’s all about! I never tell customers “I’ll see you in two weeks”, or “I can’t get there today”, and lastly, “I have to charge you more because I made a mistake estimating”. Nevermind the customer who had the electrician “friend” who charged upwards of 50% more because he could.
The electricians that serve the community (including myself) are family men who take pride in their work. A recurring phrase is “Would you do that in YOUR house”? This sets the standard, and it’s why we have been around for 15 years.
- Up-Front Pricing! You’ll receive a price quote BEFORE we start, and it’s never a penny more! We always stand by our quoted price – that’s our policy at Absolute Electrical Service!
- On-Time Arrival! We guarantee that we will arrive within the 2-hour appointment window. We’ll even call twenty minutes before arriving to let you know that we are on our way!
- Fully Stocked Parts! Our technicians arrive to every call, fully stocked with all required parts to perform your service. You won’t have to pay for us to drive all over town looking for parts!
- Wires Snaked Through Walls! Whether you’re adding a set of light fixtures, or having a power plug replaced, you don’t have to worry about extruding wires. We do care about your home!
- Professionalism And Trust! We hire only the very best personnel to perform your requested services. All of our technicians are professional, courteous, neat, clean, as well as drug-free!
- Satisfaction Guaranteed! If you are unhappy with our service, for ANY reason, please let us know so we can promptly set it right. It is our Integrity that we are not happy until you are!
Call us anytime! We would love to give you some general pricing and set a service call for you. We also do large jobs as you can see on our projects page. Design and installation, while getting more for your money, It can’t get any better!
For all interested, my staff and I would like to welcome you to our site. Russell Castaldo – Master Electrician.